The UCH Education Centre

Course Title

Awareness of Human Factors in Health Care


Human factors examines the relationship between human beings and the systems with which they interact by focusing on improving efficiency, creativity, productivity and job satisfaction, with the goal of minimizing errors. A lack of knowledge about human factors and failure to apply human factors principles is a key aspect of many adverse events in health care. Therefore, all health-care professionals, clinical and non-clinical, should have a basic understanding of human factors principles

Course Objectives:

  • To understand human factors and its relationship to health care and  patient safety, and have the ability to apply human factors thinking to the work environment, individual practices and to have an understanding of how and why we make errors.
  • To understand the individual factors that  impact human performance thereby predisposing individuals and teams to error.
  • To have an increased awareness of the personal and systemic components that could  affect patient care.
  • To understand the interrelationship between three interrelated aspects; individuals at work, the task in hand and the workplace itself.
  • To understand Safety I and Safety II


Additional Information

Participants will hopefully be left with an emotional connection between learning, their work environment and teams enabling them to make suggestions for improving processes to make things safer for each other and patients, thereby improving the safety culture within the organisation. The learning can be used as evidence for revalidation/appraisals, continual professional development and sharing learning. Participants will understand how human factors can affect the care they provide patients. They will leave with practical tools that can be readily applied to everyday practice. Participants will also have access to support and further developmental material.

Course Dates Fee(s)

31/07/2018 to 15/11/2018

Thursday 4th October - £0.00
Monday 29th October - £0.00
Friday 9th November - £0.00
Thursday 15th November - £0.00

Course Director Course Convenor

Alison Glover – Deputy Director for Patient Safety

R. Tindale – Deputy Chief Nurse, A. Setra – Medication Safety Officer, C. John – Head of Clinical Education



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