The UCH Education Centre


Course Title

Effective Communication Skills for Cancer Professionals


18th May 2018

The North, Central and East London Cancer Education Team would like to invite all Band 5 and 6 Registered Nurses and Allied Health Professionals working with cancer patients in cancer specificity departments to our exciting Effective Communication Skills Training Programme. The course is entirely free for UCLH, Barts, North Middlesex and BHRUT staff and is suitable for registered clinicians working regularly with patients diagnosed with cancer who would like to develop their communication skills.


The one-day course has been designed to provide an environment in which reflect on your unique communication strengths and difficulties, have chance to practice these with the support of trained facilitators and a small peer group and use the shared experience of the group and your own reflections to develop strategies for managing challenges in communication confidently and effectively.


Positive feedback from last year’s courses included the following comments:

Confidence building and improved communication

“Very empowering, helped me to improve on my communication skills especially angry patients”

“A very helpful course to pin point our strong points when communicating and what could be improved”

 “Thank you, that was very helpful!”

 “Thank you for the excellent training which I needed!”

“Very enjoyable and helpful course. Have definitely learnt many skills to help me improve my capability in my role”

“Very helpful and education study day! Well worth attending”

“I really enjoyed the course, very informative”


The role play/scenarios

“Very useful course, felt at ease with role-play, taken away lots of new learning points. Thank you”

“It was a wonderful session, its hard to do the role play but worth it. Thank you”

“This course was really great. Iv taken away a lot of learning points being able to act out scenarios was really eye opening. Excellent facilitators, thank you”



“Great course. Excellent trainers, very enjoyable”

“My facilitator Debbie was fantastic!!

“Very useful Shiela was fantastic. Thanks very much”

“Excellent style of facilitating and have learned a lot that I will take to my day to day practice as a clinician” “The facilitators were superb. “Everyone was excellent! Thanks to the amazing facilitators. All very professional and knowledgeable and helpful”


Group discussion

“Great, thank you. Was especially helpful to work with colleagues not in immediate department/site”

“Excellent course, generated honest discussion and thought provoking concepts applicable to clinical role”

“Attendee were very participatory and full of insight”

 “The small groups were a really nice size so that you could concentrate and feel safe”


Non-UCLH applications: As staff from other trusts are unable to provide an internal budget code a refundable security deposit of £50 must be placed to reserve a plance the course (refunds are initiated the day after the course).

Please note: Should you cancel your place on the course with less than 2 weeks notice, your deposit will be retained, unless a replacement can be found.

Additional Information

Please provide your role and department in the 'Additional Notes' Section, thank you.

Course Dates Fee(s)

01/12/2017 to 19/01/2018

BHRUT, Barts and NMUH - 18th May (Security deposit) - £50.00

Course Director Course Convenor

Debbie Manship

Faith Warner



Registered charity number 229771