The UCH Education Centre


Course Title

Advanced Communication Skills Training


30th and 31st January 2018
26th and 27th February 2018
25th and 26th April 2018

Advanced Communication Skills Training (ACST)

Based on the Connected© ACST this two-day course is designed for those in senior healthcare positions (Consultant, CNS and Senior AHP) (Band 7+) who work regularly with patients diagnosed with cancer.

This highly rated evidence-based course offers a unique setting in which to develop new skills and improve areas of difficulty, using expert actors and video feedback.


The programme:

  • Is experiential and learner led and provides the opportunity to work on individual clinical challenges ensuring learning is directly transferable to clinical practice. The agenda for the course is set by the participants in response to their personally identified learning needs
  • Includes discussion of the research evidence surrounding communication in cancer care, interactive exercise, and role-play in small groups with actors
  • Provides participants with a safe and supportive environment to practice skills and receive positive and constructive feedback 
  • Led by accredited nationally approved facilitators and is awarded continuing professional development (CPD) points for medical staff and a certificate on completion


Participants are expected to take part in all aspects of the course, and must attend both days to receive their CPD points and certificate.


Learning Outcomes

  • Increase awareness of own communication skills
  • Explore strategies to improve quality of clinical communication
  • Increase ability to deliver information effectively and explore decision-making
  • Increase confidence in responding to difficult communication situations
  • Enhance inter-personal communication

Non-UCLH applications: As staff from other trusts are unable to provide an internal budget code a refundable security deposit of £100 must be placed to reserve a place the course (refunds are initiated the day after the course).

Please note: Should you cancel your place on the course with less than 2 weeks notice, your deposit will be retained, unless a replacement can be found.  If notice is given less than 4 weeks before the course £50 will be retained.

Course Dates Fee(s)

01/11/2017 to 02/11/2017

£100 refundable deposit - Barts or NMUH (25th and 26th April) NO BHR PLACES LEFT - £100.00

Course Director Course Convenor

Dr Sue Gessler and Dr Andrew Hoy

Faith Warner

£100 refundable deposit - Barts or NMUH (25th and 26th April) NO BHR PLACES LEFT

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