The UCH Education Centre


Course Title

Advanced Communication Skills Training


16th and 17th January 2019

Advanced Communication Skills Training (ACST)

 Based on the Connected© ACST this two-day course is designed for those in senior healthcare positions (Consultant, CNS and Senior AHP) (Band 7+) who work regularly with patients diagnosed with cancer.

This highly rated evidence-based course offers a unique setting in which to develop new skills and improve areas of difficulty, using expert actors and video feedback.


The programme:

  • Is experiential and learner led and provides the opportunity to work on individual clinical challenges ensuring learning is directly transferable to clinical practice. The agenda for the course is set by the participants in response to their personally identified learning needs
  • Includes discussion of the research evidence surrounding communication in cancer care, interactive exercise, and role-play in small groups with actors
  • Provides participants with a safe and supportive environment to practice skills and receive positive and constructive feedback 
  • Led by accredited nationally approved facilitators and is awarded continuing professional development (CPD) points for medical staff and a certificate on completion


Participants are expected to take part in all aspects of the course, and must attend both days to receive their CPD points and certificate.


Learning Outcomes

  • Increase awareness of own communication skills
  • Explore strategies to improve quality of clinical communication
  • Increase ability to deliver information effectively and explore decision-making
  • Increase confidence in responding to difficult communication situations
  • Enhance inter-personal communication

Places on the course the course are free and funded by Health Education Englad however each place is worth £600. Failure to attend, or late cancellation which results in the place not being, used is a waste fo funding. As such to book your place on the course a rprovision of a security deposit is mandatory as per the cancellation policy below.

Cancellation Policy

  1. If your place is cancelled 4 weeks or more before the course you will recieve a full refund
  2. If your place is cancelled 2-4 weeks or more before the course you will recieve a 50% refund
  3. If your place is cancelled 2 weeks or less before the course there will be no refund of course fees


Course Dates Fee(s)

16/01/2019 to 17/01/2019

Network Doctor/Consultant - £650.00

Course Director Course Convenor

Dr Sue Gessler and Dr Andrew Hoy

Faith Warner



Registered charity number 229771